Legal

Privacy Policy

How Ohene Private Care handles the information you give us through this website.

Ohene Private Care ("Ohene Private Care", "we", "us", "our") provides non-medical home care services in Massachusetts. This policy explains what personal information this website collects, why we collect it, who we share it with, and the choices you have.

This policy covers this website. Information we hold about clients receiving care is governed by the service agreement and consent forms you sign with us, which take precedence over this policy where they conflict.

Who we are

Ohene Private Care
192 Worcester St, Natick, MA 01760
781-777-6112 · info@oheneprivatecare.com

Information we collect

Information you give us. We only collect what you type into a form on this site. There are two:

  • Consultation and contact requests. Your first name, last name, email address, phone number, and the city or town you are in, together with which of the two consent checkboxes you tick.
  • Email updates. Your email address only.

Please do not send detailed medical information, diagnoses, or Social Security numbers through the website. If we need that information, we will collect it directly and securely when care is being arranged.

Information collected automatically. Our website host records standard technical information such as your IP address, browser type, and the pages you request, in order to serve the site and keep it secure. We do not run analytics, advertising, or tracking software on this website.

How we use your information

  • To respond to your enquiry and arrange a consultation or home assessment.
  • To communicate with you about care, appointments, and your requests.
  • To send updates or news, where you have asked us to.
  • To operate and secure this website, and to meet our legal and regulatory obligations.

We rely on your consent for marketing and SMS messages, and on our legitimate interest in responding to enquiries for everything else.

SMS Privacy Policy

By opting in to receive SMS messages from Ohene Private Care, you agree to receive service-related text messages, including appointment reminders and care updates. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. We do not sell or share your mobile number or SMS consent with third parties for marketing purposes.

Your consent to receive text messages is never a condition of receiving care from us, and you can withdraw it at any time by replying STOP.

Email updates

If you subscribe, we use your email address to send occasional health tips and agency updates. Every message includes a way to unsubscribe, and you can also ask us to remove you by emailing info@oheneprivatecare.com.

Who we share information with

We do not sell your personal information, and we do not share it with third parties for their own marketing.

We share information only with service providers who help us run this website and our business, and only so far as they need it:

  • Wix.com Ltd. hosts this website and stores form submissions on our behalf.
  • Google. Our pages load fonts from Google Fonts, and our Contact page embeds a Google Map. Loading these means your browser contacts Google and shares your IP address with them. Google's handling of that data is governed by its own privacy policy.
  • jsDelivr delivers the icon library used in our page design.
  • Our SMS provider, which delivers text messages you have asked to receive.

We may also disclose information where the law requires it, to protect the safety of a client or another person, or in connection with a sale or reorganisation of our business.

Cookies

This website does not set advertising or analytics cookies. Services embedded in our pages — in particular the Google Map on our Contact page — may set their own cookies when they load. You can block or delete cookies in your browser settings; the site will still work.

How long we keep information

We keep enquiry and subscription information for as long as needed to respond to you and to maintain a record of your contact and consent, and then for as long as our legal and insurance obligations require. You can ask us to delete it sooner.

How we protect information

This site is served over an encrypted connection, and form submissions are stored in access-controlled systems available only to authorised staff. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

  • Reply STOP to any text message to opt out of SMS, or HELP for assistance.
  • Use the unsubscribe link in any email to stop receiving updates.
  • Ask us for a copy of the information we hold about you, or ask us to correct or delete it, by contacting us at info@oheneprivatecare.com.

We will respond to requests as required by applicable Massachusetts and federal law. We will not treat you differently for exercising these choices.

Children

This website is intended for adults arranging care. We do not knowingly collect personal information from children through this website. Where we provide pediatric care services, information about a child is collected directly from a parent or guardian as part of arranging care, not through this site.

Changes to this policy

If we change this policy we will update the date below. Material changes will be highlighted on this page.

Contact us

Questions about this policy, or about information we hold about you:
Ohene Private Care, 192 Worcester St, Natick, MA 01760
781-777-6112 · info@oheneprivatecare.com

Last updated: 31 July 2026

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